Coverage
We deliver across India through Shiprocket and its courier partners (Delhivery, Xpressbees, Ekart, DTDC, Blue Dart and others). Enter your PIN code at the top of any page to check that we deliver to you and to see prices with delivery included.
How the delivery charge is worked out
- Delivery is charged based on the courier's rate for your PIN code, shown as a separate line before you pay.
- The rate depends on the distance from our warehouse to your PIN code and on the parcel's chargeable weight: the larger of its actual weight and its size weight (length × breadth × height in cm ÷ 5000), rounded up to the next 0.5 kg.
- Prices on the website include delivery to the PIN code shown at the top of the page. A different PIN code can mean a higher or lower delivery charge.
- When you order several items, we pack them together and charge delivery once for the combined parcel. This usually costs less than the delivery charges shown on the individual products, and your cart shows the saving.
- The final delivery charge is calculated for your delivery address at checkout and shown before you pay. You are never charged more than the amount shown at payment.
Dispatch and delivery time
- Orders are packed and handed to the courier within 1–2 business days of payment.
- The estimated delivery time for your PIN code is shown on the product page and in your cart. It usually ranges from 2–4 business days for metro cities to 7–10 days for remote areas.
- Heavy or bulky tools travel by surface transport and may take a little longer.
Tracking
As soon as the courier is booked, your order page and My Account show the courier name, the AWB (tracking) number and a live tracking timeline. The courier also sends SMS updates.
Receiving your parcel
- Check that the outer box is sealed and undamaged before you accept it.
- Record an uncut unboxing video from the sealed parcel onwards (see our Returns & Refund Policy). Without it we cannot accept a claim for damage, a wrong item or missing parts.
- If delivery fails (no one available, wrong address), the courier tries again. If the parcel comes back to us, we will contact you to arrange re-delivery.